Model consumer notice

Model withdrawal form.

A voluntary template consumers may use to notify MONÉLIA that they withdraw from an eligible distance contract.

01

Where to send

Send the completed statement to store@monelia.com.tr or by post to Maltepe Mah. Eski Çırpıcı Yolu Sk. Parima No: 8 İç Kapı No: 85, Zeytinburnu / İstanbul, Türkiye. The notice must reach MONÉLIA before the applicable deadline. Keep evidence of dispatch.

02

Model text

To MG DEĞER GIDA ANONİM ŞİRKETİ: I hereby give notice that I withdraw from my distance contract for the sale of the goods identified below.

  • Order reference:
  • Goods:
  • Order date:
  • Date received:
  • Consumer name:
  • Consumer address:
  • Consumer email and phone:
  • Date:
  • Consumer signature (only if this form is sent on paper):
03

Important limits

Use of this model is optional; any unambiguous statement can be sufficient. Statutory exceptions may apply to rapidly deteriorating/expiring goods and certain opened sealed hygiene goods. Rights for defective, damaged, unsafe, misdescribed or incorrectly supplied products remain independent and are not lost by an exception to withdrawal.

04

Return instructions

Do not dispatch goods internationally or without safe packaging before receiving the return address, carrier and customs instructions. MONÉLIA will confirm the applicable return method and lawful cost allocation in writing.

Save the documents before ordering.

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